play it in fun mode a few spins log out then back in it should reset it

Susan New, did you play everything you had, you should have a 0 balance,
if that’s the case, sign out and play the play money for about 10 mins,
then switch to real money. sometimes that takes the old bonus code out.
If that doesn’t work ask chat to take out old bonus. Hope it works for
you.

Keeps saying I have already got a coupon with a playthrough, and wont
let me get any bonuses………nothing Ive done can get rid of it.